Digital Growth Diagnostic

Hazell Bros Group

Multi-service civil construction and materials group operating across Tasmania and Queensland and servicing other Australian states, providing quarrying, concrete, transport, plant hire and asset services to commercial and industrial clients.

Deep operational scale, but the website fails to turn it into shortlisted commercial leads.

Hazell Bros has built genuine operational scale and reputation since 1944, with around 850 staff and multi-state operations across Tasmania, Queensland and other states. That offline strength is not presented as shortlisting-grade proof on site, with just nine Google reviews and few sector case studies where commercial buyers make decisions. The result is senior procurement and project teams are likely bypassing Hazell Bros when compiling shortlists for large commercial and industrial projects.

Your online reputation

4.8

Google star rating

9

Verified reviews

High

Reputation strength

Google Business Profile

Your online presence — what the data reveals

AI Visibility

Moderate

Authority Score

27

out of 100

Organic traffic

2453

est. monthly visits

Traffic Trend

-2

%

past 12 months

Organic Keywords

429

ranking terms

Keyword Trend

+34

%

past 12 months

Backlinks

1820

total

Paid traffic

0

0 paid campaigns

Digital maturity

Level 2

out of 5

The good news:

Hazell Bros has an unbroken operating history since 1944 and a workforce of about 850 people, assets that are hard for competitors to replicate. The company also runs multi-state operations across Tasmania and Queensland while servicing projects in other Australian states, giving real scale and logistical reach. If the website catches up, those assets could make Hazell Bros an automatic shortlist for larger commercial and industrial contracts.

How your website scores

Message clarity
3/5
Trust signals
3/5
Conversion design
2/5
Visual maturity
3/5
UX total11 / 20

TECH STACK

CMS
WordPress
Analytics
Google AnalyticsGoogle Tag ManagerGoogle Analytics 4Google Search Console

UX OBSERVATIONS

Hero treatment obscures operational evidence so visual scale and active plant are not read as credible proof, diluting trust and making the business feel less tangible to commercial buyers.

Services are listed in paragraph form rather than framed for decision making, so buyers with specific needs cannot rapidly assess fit and the site fails to move prospects from interest to shortlist.

Primary CTAs are generic and visually low priority, which weakens conversion intent and allows offline credibility to leak instead of generating qualified commercial enquiries.

What this means:

With 850 staff and a 4.8 Google rating drawn from only nine reviews, much of the company reputation sits offline rather than on pages procurement inspects. Monthly organic traffic of roughly 2,400 and a national search rank near 82,607 means fewer commercial buyers find Hazell Bros or see the shortlist-grade proof they need to start a formal procurement conversation.

The three gaps holding you back

  • Offline reputation isn’t converting online. The business has a long history (founded 1944), 850 staff and multi-state operations, but only nine Google reviews and few sector-specific case studies or quantified outcomes on pages where commercial buyers make decisions, so existing credibility is leaking offline.
  • Services are listed, not sold. Key offerings are presented as dense paragraphs rather than buyer-focused choices, which costs them shortlist opportunities because procurement or project teams cannot rapidly assess fit or scope from the site.
  • Enquiry paths are weak despite measurement. GA4, GTM and Search Console are present, yet CTAs are generic and low priority and the UX hides operational proof, so measurable offline strength is not being captured into qualified leads.

What's possible when these gaps are closed

  1. Turn long history into shortlist grade proof

    Turn long history into shortlist-grade proof by publishing sector-specific case studies that quantify outcomes and costs, using the 1944 founding date and the scale of about 850 staff as credibility anchors. Showing projects, timelines and measured results on a handful of focused pages will give procurement teams the evidence they need within a single visit.

  2. Help buyers choose quickly with clear service options

    Help buyers choose quickly by converting dense service copy into scannable decision pathways that present scope, capacity and recent project examples for each offering. With 429 organic keywords already ranking, better-structured service pages can capture higher-intent searches and make it obvious which services match a project brief.

  3. Convert measured visits into qualified commercial enquiries

    Convert measured visits into qualified commercial enquiries by prioritising strong, relevant CTAs tied to case studies and shortlisting forms so the existing ~2,400 monthly organic visitors start producing named project leads. If even 1 per cent of current traffic became qualified enquiries, that would translate to roughly 24 targeted leads a month, a meaningful increase in shortlist opportunities for large commercial projects.

This report was prepared by Redfox Digital using publicly available SEO, UX and reputation data.

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Hazell Bros Group homepage screenshot