Digital Growth Diagnostic

Sheppard Mining Contracting

Regional mining contracting and maintenance operator based in Kalgoorlie, delivering civil construction, fixed plant maintenance, underground support and general mining services to mine sites across Western Australia.

Strong Kalgoorlie capability and a 5.0 rating, but digital proof is missing.

Sheppard Mining Contracting has built real operational capability in Kalgoorlie, delivering civil construction, carpentry, underground support and fixed plant maintenance to nearby mines and camps. That local presence and a 5.0 Google rating show credibility, but the business is losing shortlist requests because the site does not present accreditations, case studies or measurable project outcomes. Procurement teams cannot quickly confirm experience or compliance, so visible on-site capability is not converting into enquiries from regional operators.

Your online reputation

5

Google star rating

2

Verified reviews

Medium

Reputation strength

Google Business Profile

Your online presence — what the data reveals

AI Visibility

Low

Authority Score

10

out of 100

Organic traffic

2

est. monthly visits

Traffic Trend

-81

%

past 12 months

Organic Keywords

19

ranking terms

Keyword Trend

-14

%

past 12 months

Backlinks

47

total

Paid traffic

0

0 paid campaigns

Digital maturity

Level 2

out of 5

The good news:

The business’s strongest assets are a commanding local position in Kalgoorlie and a five-line service capability spanning civil, carpentry, underground support, fixed plant maintenance and general mining maintenance. You also have a perfect 5.0 Google rating, even if it is based on just two reviews. If those assets are matched by a procurement-ready capability pack on the website, they can be turned into shortlist invites from nearby operations.

How your website scores

Message clarity
3/5
Trust signals
2/5
Conversion design
2/5
Visual maturity
3/5
UX total10 / 20

TECH STACK

CMS
WordPress
CRM
HubSpotWordPress
Automation
HubSpotWordPress

UX OBSERVATIONS

The homepage signals a capable local crew but is not carrying enough visual authority for commercial buyers; absence of client logos, safety or compliance credentials is diluting trust for procurement teams.

The information hierarchy privileges brand imagery over decision-making; buyers cannot quickly find a capability statement, case studies or a procurement-ready contact path, weakening conversion intent and lengthening the sales cycle.

Visual details undermine perceived maturity: a basic circular logo, large unstructured hero text and a developer credit in the footer create the impression of a template site, which reduces confidence among buyers evaluating contractor maturity.

What this means:

With just 3 visits in the latest month (down from 16 a year ago) and a national search rank of 2,346,847, new clients are unlikely to find SMC through search alone. That low visibility, combined with only two Google reviews, means procurement teams will default to suppliers who can immediately prove experience and compliance. Until project evidence and accreditations are surfaced, visible on-site capability will continue to underperform in converting enquiries.

The three gaps holding you back

  • Reputation not visible where buyers decide. Your Google profile shows a 5.0 rating but only two reviews, and the website does not surface client logos, safety or compliance credentials, or case studies on the pages procurement teams will check.
  • Website fails to turn credibility into enquiries. Organic visibility is negligible (around 3 monthly visits and 19 keywords) and the homepage prioritises large imagery over a visible capability statement or a single, obvious contact route for commercial enquiries, which lengthens the sales cycle.
  • Service detail is duplicated but not differentiated. About and Services content lists many technical capabilities (poly welding, asbestos removal, shotcreting, labour hire) but provides no quantified outcomes or project evidence, making high-value services hard to evaluate or shortlist.

What's possible when these gaps are closed

  1. Turn local reputation into shortlist ready proof

    Turn the 5.0 Google rating and visible Kalgoorlie operations into documented project proof by adding two to four case studies with photos, quantified outcomes and client contacts. That evidence makes it fast for procurement teams to confirm experience and materially increases the chance of being shortlisted for local contracts.

  2. Create three client ready service packages for mines

    Create three focused packages from the existing five core service lines so procurement can instantly see who you serve and how. Each package should include a concise compliance checklist and one quantified project example to replace the current broad list and speed decision making.

  3. Lift local search visibility to reach decision makers

    Improve site structure and add targeted project pages to move organic traffic off near-zero; you recorded 3 visits this month (down from 16 twelve months ago) and currently rank for 19 keywords. Raising visibility from that base will increase discovery by local procurement teams and generate measurable shortlist enquiries within months.

This report was prepared by Redfox Digital using publicly available SEO, UX and reputation data.

Ready to find out what stronger digital growth could look like

Book a free 20-minute strategy call. We’ll map the gap between your commercial goals and digital capability, then design the system to close it.

Sheppard Mining Contracting homepage screenshot