Digital Growth Diagnostic

OccuMED Consulting

Specialist occupational medicine practice operating across Western Australia (Subiaco, Redcliffe, Murdoch, Joondalup, Fremantle and Kalgoorlie) providing physician-led workplace medical services to employers, workplaces and individual workers.

Strong clinical reputation and WA history, but your online presence reads like a consumer clinic.

OccuMED has built deep clinical credibility: AFOEM-accredited physicians, continuous operation since 1996 across five Perth clinics, and telehealth coverage across Western Australia, with a steady organic footprint. Yet the public presentation leans consumer, so procurement teams and safety managers cannot quickly see employer packages or outcomes and are not awarding contracts. A visible Google rating of 2.4 from 19 reviews and an authority score of 22 create a clear mismatch between your offline standing and what buyers find online.

Your online reputation

2.4

Google star rating

19

Verified reviews

Medium

Reputation strength

Google Business Profile

Your online presence — what the data reveals

AI Visibility

Moderate

Authority Score

22

out of 100

Organic traffic

1291

est. monthly visits

Traffic Trend

+2

%

past 12 months

Organic Keywords

305

ranking terms

Keyword Trend

+22

%

past 12 months

Backlinks

424

total

Paid traffic

0

0 paid campaigns

Digital maturity

Level 2

out of 5

The good news:

Your strongest assets are specialist clinical authority and a long WA footprint: AFOEM accreditation and three decades of service since 1996 across five Perth clinics plus telehealth statewide. Those credentials, paired with a growing organic keyword set of 305 and roughly 1,291 monthly visits, are hard for a new competitor to replicate. If the online presence is reworked to speak directly to procurement and corporate buyers, those assets can be turned into higher-value employer contracts and long-term partnerships.

How your website scores

Message clarity
3/5
Trust signals
3/5
Conversion design
2/5
Visual maturity
3/5
UX total11 / 20

TECH STACK

CMS
WordPress
Analytics
Google AnalyticsGoogle Tag ManagerGoogle Analytics 4

UX OBSERVATIONS

Trust signals exist but are de-emphasised; accreditation badges and AFOEM claims are low-salience which dilutes perceived clinical seniority and reduces confidence for procurement-level buyers.

Hero and content hierarchy fail to direct decision-making; large copy blocks and a decorative image push a clear buyer path off-screen and undermine conversion intent for employers seeking fast proof of capability.

Visual tone is competent but not authoritative; soft palette, generic imagery and spread-out credibility elements create commercial friction when asking buyers to assign premium value or sign multi-site contracts.

What this means:

Although you attract about 1,291 visitors a month and rank for 305 keywords, a low Google rating of 2.4 from 19 reviews and an authority score of 22 erode procurement confidence and block employer enquiries. The current site experience pushes individual bookings and presents many undifferentiated service options, so traffic is not converting into the organisational contracts that match your specialist capability.

The three gaps holding you back

  • Online trust is undercut. Your long history and AFOEM accreditation are visible in copy but not reflected in the experience buyers see: hero imagery and page hierarchy read consumer-facing while your Google Business Profile sits at 2.4 from 19 reviews, which together reduce confidence for corporate buyers and referrers.
  • Service breadth is creating choice paralysis. The site lists many specialised services (diver medicals, IMA, vaccinations, RPE fit testing, forensic training) but there is no clear employer-first pathway or packaged offering, so procurement and OHS leads cannot quickly assess fit or cost/value.
  • Site funnels favour individuals over contracts. Primary CTAs and visible booking flows push individual appointments rather than client engagement for employer programs; combined with low UX conversion scores this is costing higher-value organisational enquiries despite reasonable organic traffic (approx 1,291 monthly) and a measurable backlink profile.

What's possible when these gaps are closed

  1. Turn clinical authority into corporate trust and contracts

    Lead with AFOEM accreditation and three decades of WA service since 1996 across five clinics to reassure procurement teams and safety managers. Featuring sector-specific case studies and clear team credentials will neutralise concerns raised by a 2.4 Google rating and make it easier for buyers to move to formal enquiries and tenders.

  2. Create clear employer pathways that speed decisions

    Package your services into employer-focused offerings that show outcomes, timelines and pricing bands so a safety manager can see the right option in one click. With 305 keywords and about 1,291 monthly visitors already finding you, a concise employer pathway can turn a meaningful share of that traffic into organisational leads and RFPs.

  3. Convert website visitors into organisational enquiries

    Replace consumer imagery and individual booking CTAs with enterprise-focused messaging and CTAs such as Request proposal and Employer enquiry, guided by the site UX scores (message clarity 3, trust 3, conversion 2, visual maturity 3). That shift will align visual tone and calls to action with your senior clinical team and help lift the small number of employer contacts that currently reach you into actionable proposals.

This report was prepared by Redfox Digital using publicly available SEO, UX and reputation data.

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OccuMED Consulting homepage screenshot