Digital Growth Diagnostic

PASO Medical

Integrated oncology and haematology provider in Frankston, Victoria operating consulting suites, a day infusion centre/private same‑day hospital and a clinical trials unit, serving patients and referring clinicians across Melbourne’s south‑east.

Strong clinical services and on-site trials, but the website hides that authority.

PASO Medical has built a genuinely specialist service in Frankston: consulting suites, a day infusion centre that doubles as a private same-day hospital and an on-site clinical trials unit. That practical depth and clinical reputation are not reaching the GPs and high-value patients who need clear referral routes and trial entry points. Right now, those opportunities are slipping away because the site does not prioritise clinical workflows or trial access in its hierarchy and calls to action.

Your online reputation

5

Google star rating

4

Verified reviews

Medium

Reputation strength

Google Business Profile

Your online presence — what the data reveals

AI Visibility

Low

Authority Score

15

out of 100

Organic traffic

286

est. monthly visits

Traffic Trend

-28

%

past 12 months

Organic Keywords

174

ranking terms

Keyword Trend

+46

%

past 12 months

Backlinks

96

total

Paid traffic

0

0 paid campaigns

Digital maturity

Level 2

out of 5

The good news:

PASO has real physical scale and rarity: consulting suites plus a dedicated infusion centre and a clinical trials unit on the same Frankston campus are resources few local rivals can match. You also have a perfect Google score, 5.0 from 4 reviews, which shows strong patient experience at the point of care. If that clinical depth and local reputation are made obvious online, PASO can convert more GP referrals and recruit more eligible patients into trials.

How your website scores

Message clarity
3/5
Trust signals
3/5
Conversion design
2/5
Visual maturity
3/5
UX total11 / 20

TECH STACK

CMS
Squarespace

UX OBSERVATIONS

No primary clinician/referrer or trial‑entry action in the hero means busy GPs and hospital staff will not find a fast conversion path, losing high‑value referrals and trial enquiries at first glance.

Trust cues (20‑year badge, clinical trials mention) are visually subordinate and not backed by accreditation, specialist credentials or partner logos, which under‑signals authority to professional audiences.

The site’s consumer clinic visual system and service‑card layout dilute PASO’s positioning as an integrated, research‑active specialist; this mismatch creates commercial friction when trying to capture specialist referrals and clinical trial participants.

What this means:

With only about 286 organic visits per month and a national search rank near 379,464, GPs and potential trial participants are unlikely to find PASO when they look for specialist oncology and trials. A very small pool of four Google reviews and an authority score of 15 mean the practice cannot yet rely on online discovery or word of mouth to scale referrals and trial recruitment.

The three gaps holding you back

  • Clinical authority is buried. This is costing specialist referrals and GP trust; the homepage hero imagery, service tiles and consumer‑focused layout read like a general clinic rather than an integrated oncology and clinical trials centre, matching the UX positioning critique (UX message clarity 1, visual maturity 2).
  • Clinical trials and referral routes are hard to activate. Eligible patients and referrers will struggle to start trial enquiries because trial pathways and clinician workflows are not prioritised or signposted, despite the site containing a Clinical Trials section and an on‑site trials team.
  • Search and authority scale are small relative to the service complexity. Low Semrush AI visibility and modest organic traffic (286/month) plus an authority score of 15 and only four Google reviews (5.0) mean online discovery and credibility cues are weak where high‑value decisions are made.

What's possible when these gaps are closed

  1. Establish immediate clinical authority on the homepage

    Lead with the upside: reposition the hero to showcase your clinical team, trial unit and infusion centre so visitors instantly recognise PASO as a specialist oncology provider. Doing this will make GPs and high-acuity patients more likely to stay and enquire, turning some portion of the current 286 monthly visits into higher-value clinical enquiries.

  2. Make trials the primary referral pathway online

    Lead with the upside: surface clinical trials and clear referral steps in top-level CTAs and the opening navigation so eligible patients and referrers land on the right pathway within one click. Given you already run an on-site trials unit, clearer signposting will directly improve trial enquiry rates from the traffic you do have and make recruitment more consistent.

  3. Turn site activity into measurable referral growth

    Lead with the upside: add basic measurement and simple CRM hooks so every GP referral and trial enquiry can be tracked and followed up, instead of being lost in form submissions or phone calls. With better data you can see which pages drive the few existing visits, improve those pathways and scale beyond the present 286 visits per month and an authority score of 15.

This report was prepared by Redfox Digital using publicly available SEO, UX and reputation data.

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PASO Medical homepage screenshot