Digital Growth Diagnostic

Perthmortgagebrokergroup

Perth-based mortgage broker serving home buyers and property owners across Perth, offering a wide range of home loan, refinancing and specialised lending options.

Five-star Perth reputation, but your site is losing qualified mortgage enquiries.

Perth Mortgage Broker Group has built local credibility with a 5.0 Google rating from six reviews and a broad catalogue of home loan services across Perth and Western Australia. That credibility is not being reinforced where borrowers make decisions: the homepage and navigation list dozens of loan types without clear pathways. As a result, searchers who find your five-star listing and land on the site are not seeing obvious next steps, costing missed mortgage leads.

Your online reputation

5

Google star rating

6

Verified reviews

Medium

Reputation strength

Google Business Profile

Your online presence — what the data reveals

AI Visibility

Low

Authority Score

9

out of 100

Organic traffic

115

est. monthly visits

Traffic Trend

+274

%

past 12 months

Organic Keywords

461

ranking terms

Keyword Trend

+75

%

past 12 months

Backlinks

432

total

Paid traffic

0

0 paid campaigns

Digital maturity

Level 1

out of 5

The good news:

You have a 5.0 Google Business rating from six reviews and a backlink profile supported by 118 referring domains and 432 backlinks. Those two assets are genuinely hard for a competitor to replicate quickly. If your digital presence catches up to that reputation, those strengths could turn into a steady, higher-quality pipeline of mortgage enquiries.

How your website scores

Message clarity
3/5
Trust signals
2/5
Conversion design
2/5
Visual maturity
3/5
UX total10 / 20

TECH STACK

CMS
Joomla
Analytics
Google AnalyticsGoogle Tag ManagerGoogle Analytics 4

UX OBSERVATIONS

Hero and navigation compete rather than guide decision-making, creating choice paralysis for different buyer segments and costing qualified enquiries.

Contact details are prominent but the page is under-signalling credibility: no bank/lender logos, no client outcomes or accreditation, which dilutes trust and reduces callers' willingness to engage.

Primary CTAs are low-weight and inconsistent (small 'Learn More', buried form), weakening conversion intent and forcing extra steps that will lower completed lead submissions.

What this means:

About 116 visits per month and a national search rank around 631,294 mean only a small number of potential borrowers reach your pages to decide. Your 5.0 rating from six Google reviews is strong, but because that proof is not visible on key pages much of that trust fails to convert. With organic traffic up 274% year on year but Semrush visibility still Low, the business is gaining interest but losing enquiries before they can be captured.

The three gaps holding you back

  • Homepage fails to project professional authority. The site reads as a friendly local broker but lacks lender logos, accreditation or client outcomes in places buyers expect to see them, which undermines trust despite a 5.0 Google rating.
  • Service sprawl dilutes decision-making. A long undifferentiated list of loan types across the homepage and navigation creates choice paralysis and hides the few high-value services that should be driving enquiries.
  • Conversion friction from low-weight CTAs and layout. Contact details are prominent but primary CTAs are small or buried and the hero competes with navigation, meaning organic visitors (≈116/month) are less likely to convert to qualified leads.

What's possible when these gaps are closed

  1. Turn five-star reviews into conversion points

    Turn the 5.0 Google rating and six reviews into visible proof on the homepage, service pages and contact flows so arriving visitors see social proof where they decide. Adding 2 to 3 short case examples and review excerpts on those pages will help the roughly 116 monthly visitors feel confident to make contact. This will increase the share of qualified enquiries coming from your existing search interest.

  2. Simplify loan choices into three clear paths

    Simplify the dozens of listed loan types into three front-door pathways, for example First Home, Refinance and Construction, each with a clear call to action. Prioritising the most commercially valuable paths will shorten the decision process and make it easier to convert from the 509 keywords you already rank for. Visitors will contact you faster when they see a tailored pathway instead of a long, undifferentiated list.

  3. Capture and scale inbound leads with measurable systems

    Build simple, measurable enquiry flows so the 116 monthly visits translate into tracked leads and eventual loans. With traffic up 274% year on year and an existing network of 118 referring domains, adding basic lead capture and follow-up will let you convert rising interest into repeatable mortgage business. That turns improving visibility into a predictable pipeline across Perth and Western Australia.

This report was prepared by Redfox Digital using publicly available SEO, UX and reputation data.

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Perthmortgagebrokergroup homepage screenshot