Digital Growth Diagnostic

Solaris Cancer Care

Statewide Western Australian cancer support charity based in Perth, providing support centres, complementary therapies, information and research for people affected by cancer, plus fundraising and volunteer programs.

Strong statewide clinical reputation, but the site reads like a private clinic.

Solaris has built formal clinical governance, visible leadership in Perth and a statewide network of support services for people affected by cancer. The website’s homepage hero, primary CTA and service tiles present a booking-first, private clinic model that will confuse institutional partners and larger donors. That mismatch is costing steady institutional referrals and larger donations that expect charity-facing governance and clear partnership pathways.

Your online reputation

5

Google star rating

4

Verified reviews

Medium

Reputation strength

Google Business Profile

Your online presence — what the data reveals

AI Visibility

Low

Authority Score

20

out of 100

Organic traffic

416

est. monthly visits

Traffic Trend

-40

%

past 12 months

Organic Keywords

345

ranking terms

Keyword Trend

-5

%

past 12 months

Backlinks

571

total

Paid traffic

0

0 paid campaigns

Digital maturity

Level 2

out of 5

The good news:

Two assets are especially strong and hard to replicate: a backlink profile of 571 backlinks from 240 referring domains, and a spotless 5.0 Google rating (4 reviews). Those points show real external endorsement and reach beyond Perth. If the website presents Solaris as the statewide charity it is, those assets can be converted into steadier institutional referrals and larger donations.

How your website scores

Message clarity
3/5
Trust signals
3/5
Conversion design
2/5
Visual maturity
3/5
UX total11 / 20

TECH STACK

CMS
WordPress
Analytics
Google AnalyticsGoogle Tag Manager

UX OBSERVATIONS

Primary conversion paths are inconsistent and low priority: the support-centre CTA is a small outline control in the hero and donation asks are placed lower and visually weak, causing urgent donors and referrers to miss clear next steps and drop out.

Impact and partnership evidence exist but lack visual authority: headline stats and a multi-million-dollar partnership are buried in secondary sections and use generic icons, diluting credibility for large donors and institutional referrers.

Visual tone signals local, community care rather than statewide leadership: soft palette, large candid photography and sparse governance cues create a maturity mismatch that reduces confidence from corporate sponsors and clinical partners.

What this means:

Organic traffic has fallen about 40% year on year to roughly 416 visits per month, which means fewer potential donors and institutional partners are finding Solaris passively. With only 345 organic keywords and an authority score of 20, the organisation is not visible for many searches that partner hospitals and sponsors use to vet providers. In short, strong offline credibility and governance are not translating into online discovery, so referral and major donation opportunities are being missed.

The three gaps holding you back

  • Hero positioning mis-signals your organisation. The homepage hero, primary CTA and service tiles read like a small private therapy clinic rather than a statewide cancer charity, which will confuse referrers and deter larger donors who need clarity on scale and remit.
  • Category proof is misplaced or weak where it matters. Page-level evidence that persuades hospitals, clinicians and major donors is either absent or represented by insurance/service logos that are category-misaligned, so institutional audiences cannot quickly verify Solaris’s role or impact.
  • Decision pathways are deprioritised. Donation, referral and institutional partner flows are buried behind service content while clinical booking-style CTAs are prominent, and the site is losing organic traction (traffic down ~40% year-on-year, low AI visibility), costing steady referral volume and recurring donations.

What's possible when these gaps are closed

  1. Position Solaris as the statewide cancer support charity

    Reframe the homepage hero and primary call to action to lead with Donate and Partner messages rather than bookings, and surface governance and annual reports up front. With a 5.0 Google rating and 571 backlinks already pointing at Solaris, clearer charity positioning will reduce confusion and turn those endorsements into institutional interest.

  2. Make referral and donation paths obvious

    Create a navigation and page hierarchy that puts referral forms, governance documents and sponsorship packages within one or two clicks. Even converting a small share of the current 416 monthly visits into referral leads or donor enquiries would deliver steadier, more predictable institutional activity.

  3. Recover organic reach to attract partners and donors

    Fix missing meta descriptions, tighten homepage messaging and focus on the keyword pages that matter to health services and funders to help reverse the 40% traffic decline. Improving visibility and keyword coverage above the current 345 terms will make Solaris much easier to find for partner hospitals, health services and potential major donors.

This report was prepared by Redfox Digital using publicly available SEO, UX and reputation data.

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Solaris Cancer Care homepage screenshot