Digital Growth Diagnostic

Stott Hoare

Western Australian IT services and consulting firm serving business, education and government clients in WA, offering procurement, managed services, projects, security and classroom technology.

Strong procurement reputation, but website visuals and hierarchy are costing shortlist wins.

Stott Hoare has built hard-won credibility across Western Australian business, education and state and local government from its Osborne Park base, backed by partner relationships and 150 years of sector experience. That credibility is not translating into shortlist wins because the homepage leans on clinic-style imagery and the service structure does not guide procurement or IT decision-makers. As a result, buyers bounce before they reach capability evidence, costing enquiries and large-project opportunities the firm should be winning.

Your online reputation

4.3

Google star rating

46

Verified reviews

High

Reputation strength

Google Business Profile

Your online presence — what the data reveals

AI Visibility

Low

Authority Score

24

out of 100

Organic traffic

280

est. monthly visits

Traffic Trend

-31

%

past 12 months

Organic Keywords

46

ranking terms

Keyword Trend

-71

%

past 12 months

Backlinks

2150

total

Paid traffic

0

0 paid campaigns

Digital maturity

Level 2

out of 5

The good news:

You have two assets competitors will struggle to copy: 150 years of combined sector experience and a broad referral footprint of 393 referring domains and 2,150 backlinks. Your local reputation is reinforced by 46 Google reviews at 4.3 and long-standing partner relationships across procurement, managed services and security. If your online presence mirrors that authority, those assets could turn shortlist consideration into direct enquiries for large government and education projects.

How your website scores

Message clarity
2/5
Trust signals
2/5
Conversion design
2/5
Visual maturity
3/5
UX total9 / 20

TECH STACK

Analytics
Google AnalyticsGoogle Tag ManagerGoogle Analytics 4Google Search ConsoleMicrosoft Clarity

UX OBSERVATIONS

Hero headline is generic and sector-agnostic, failing to help procurement or IT leaders self-identify; consequence is higher bounce and slower path to qualification for complex buys.

Visual system uses dark, heavily filtered photography and low-contrast typography that is not carrying enough visual authority; consequence is weakened perceived capability and reduced click-through to conversion actions.

No immediately visible credibility cues or structured service entry points in the first screen to leverage the firm's procurement reputation; consequence is lost trust transfer and fewer shortlist-ready enquiries for large projects.

What this means:

Monthly organic traffic is only about 280 visitors and organic keywords have fallen from 137 to 40, which means fewer buyers are finding you and even fewer are staying to assess fit. With an authority score of 24 and a national search rank near 389,519, the current site leaves your real procurement strength off the shortlists that drive large projects.

The three gaps holding you back

  • Your reputation isn’t working hard enough online. The About page emphasises 150 years of history and procurement strength and the Google listing shows a 4.3 rating from 46 reviews, but the homepage hero and first screen lack visible credibility cues and sector-specific proof, so procurement or government buyers are less likely to shortlist Stott Hoare.
  • Service sprawl is diluting clarity. The site lists many capabilities across procurement, projects, managed services, classroom and data centre work without clear sector-specific entry points or outcome-focused proof on the pages where buyers make decisions, costing you faster qualification for complex engagements.
  • Organic visibility is weakening at scale. Semrush shows traffic down (387 to 266 monthly) and keywords down sharply (137 to 40) with AI visibility flagged as Low and an authority score of 24, which means fewer inbound search enquiries for higher-value projects despite reasonable backlink coverage.

What's possible when these gaps are closed

  1. Turn homepage visitors into procurement shortlist enquiries

    By replacing clinic-style imagery with procurement-focused visuals and surfacing partner proof where buyers look, you can reduce immediate bounce and keep buyers moving toward capability evidence. Highlighting the 46 Google reviews, partner logos and 393 referring domains on the homepage alone will give procurement teams the confidence to request proposals rather than exit early.

  2. Help decision-makers choose next steps fast

    Structure service pages around outcomes for government, education and business, with a clear recommended next step per service so a procurement or IT decision-maker can assess fit in seconds. That approach would convert more of the small pool of monthly organic visitors—about 280 now—into meaningful enquiries and stop drop-outs caused by service sprawl.

  3. Make your 150 years of experience work harder

    Bring longevity, partner proof and review evidence into the commercial evaluation areas so those strengths lift your perceived authority where it matters. Prominent proof could increase shortlist inclusion and help reclaim keyword visibility lost over the past year, turning hard-earned authority into higher-value project opportunities.

This report was prepared by Redfox Digital using publicly available SEO, UX and reputation data.

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Stott Hoare homepage screenshot